Signify decommissioning
Signify will be deprecated on 30 September 2025.
How does this impact you (Summary)?
1️⃣ Platform users
Admins who log in to Signify.gov.sg and use the platform directly
Migrate to recommended alternatives by 30 Sep 2025.
2️⃣ API users
Admins who’ve generated an API key and built their own integrations or in-house systems
Migrate to Sign with Singpass APIs before 30 Sep 2025. If more time is needed, you may request for an extension by submitting this form.
3️⃣ docCentral users
Admins using docCentral to generate custom documents for signing
No immediate action needed.
docCentral will transition to new Sign with Singpass version and will keep you updated. For more information, you can refer to docCentral's FAQ page.
Timeline
May 2025
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Sign V3, the newest version of Sign with Singpass has released its APIs to selected partners for integration testing.
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3 Jun 2025
New users disabled
New users disabled
New users using Signify for the first time must request for access via this contact form.
12 Jun, 18 Jun 2025
Webinars
Webinars
Webinars
1 Aug 2025
Document uploads disabled
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30 Sep 2025
Document downloads disabled
APIs are disabled
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Early Q4 2025 (tentative)
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Signify remains available and users can start migration to new docCentral workflow. For more information, you can refer to docCentral's FAQ page.
Late Q4 2025 (tentative)
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Complete migration Signify will not be available. All documents will be expired on Signify.
Frequently Asked Questions
Why is Signify decommissioning?
Signify is no longer resourced to support ongoing maintenance, security fixes and future development beyond 2025.
Sign with Singpass' newly-released APIs (V3) have significantly reduced the technical complexity required to digitally sign a PDF. Agencies may easily integrate directly with them to provide similar functionalities.
Can I still use Signify if it is sunsetting?
If you are an existing user, you can still use the platform. Take note of the timelines indicated on when certain functionalities will be disabled.
What is Sign with Singpass?
Sign is a digital signing solution built on the Singpass ecosystem that allows users to sign documents such as contracts and other agreements remotely, via their Singpass App. Signify is a relying party that has integrated with Sign with Singpass to provide the functionalities you see today.
Will signed documents still be valid after the decommission date?
Yes. All documents completed with Sign with Singpass signatures can still be verified even after Signify is taken down.
Are there alternatives?
These are the legally accepted electronic signature methods. For more details, refer to this government circular (intranet).
Ordinary Electronic Signatures (OES)
In-System Approval Method:
Clicking on an “I accept,” “I declare,” or “I agree” (or equivalent) checkbox with one of the following:
On a website; or
Signing with a stylus or finger on a touchscreen
Email Method:
Typing your name at the end of an email
Image signature method:
Embedding a signature image in the document using any software
PDF signature method:
Drawing a signature onto the document using Adobe Acrobat’s “Fill and Sign” function or similar tools
Secure Electronic Signatures (SES)
Integrate with Sign with Singpass directly
Sign with Singpass digital signing partners
Generate documents and request signing with docCentral.
*The FormSG team is also piloting several OES alternatives (e.g. drawn signature, Singpass field for MRF) starting from June 2025. (participate in beta)
Can I use OES?
OES is also a legally valid option. However, agencies/systems must provide evidence to prove the authenticity of an OES if challenged.
Systems and admins need to put in place risk mitigation features, i.e. steps to help ensure the authenticity of the signature and keep records of the process.
Support during transition
Our team is committed to supporting you during this transition period to:
Discuss alternatives for your use cases
Provide technical consultation for implementing in-house signing solutions
Answer questions about the migration process
We understand that you may have concerns or require an extension of the timeline. For assistance, please contact support.
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