Signify decommissioning

Signify will be deprecated on 30 September 2025.

How does this impact you (Summary)?

Groups	Who	What you need to do
1️⃣ Platform users	Admins who log in to Signify.gov.sg and use the platform directly	Migrate to recommended alternatives by 30 Sep 2025.
2️⃣ API users	Admins who’ve generated an API key and built their own integrations or in-house systems	Migrate to Sign with Singpass APIs before 30 Sep 2025. If more time is needed, you may request an extension.
3️⃣ docCentral users	Admins using docCentral to generate custom documents for signing	No immediate action needed. docCentral will transition to new Sign with Singpass version and will keep you updated. For more information, you can refer to docCentral's FAQ page.

Timeline

Period	1️⃣ Platform users	2️⃣ API users	3️⃣ docCentral users
May 2025	-	Sign V3, the newest version of Sign with Singpass has released its APIs to selected partners for integration testing.	-
3 Jun 2025	New users disabled	New users disabled	New users using Signify for the first time must request access via this contact form.
12 Jun, 18 Jun 2025	Webinars	Webinars	Webinars
1 Aug 2025	Document uploads disabled	-	-
30 Sep 2025	Document downloads disabled	APIs are disabled	-
Early Q4 2025 (tentative)	-	-	Signify remains available and users can start migration to new docCentral workflow. For more information, you can refer to docCentral's FAQ page.
Late Q4 2025 (tentative)	-	-	Complete migration Signify will not be available. All documents will be expired on Signify.

Frequently Asked Questions

Why is Signify decommissioning?

Signify is no longer resourced to support ongoing maintenance, security fixes and future development beyond 2025.

Agencies may easily integrate directly with Sign with Singpass' new APIs (V3) to provide similar functionalities.

Can I still use Signify if it is sunsetting?

If you are an existing user, you can still use the platform. Take note of the timelines indicated on when certain functionalities will be disabled.

What is Sign with Singpass?

Sign is a digital signing solution built on the Singpass ecosystem that allows users to sign documents such as contracts and other agreements remotely, via their Singpass App. Signify is a relying party that has integrated with Sign with Singpass to provide the functionalities you see today.

Will documents that are signed and downloaded be valid after the decommission date?

Yes. All documents completed with Sign with Singpass signatures can still be verified even after Signify is taken down.

Are there alternatives?

These are the legally accepted electronic signature methods. For more details, refer to this government circular (intranet).

Type of signatures required	Alternatives
Ordinary Electronic Signatures (OES)	In-System Approval Method: Clicking on an “I accept,” “I declare,” or “I agree” (or equivalent) checkbox with one of the following: In a FormSG with Singpass and MyInfo Field to draw signature (currently in development) Verification via email OTP Field to type out form-filler’s name On a website; or Signing with a stylus or finger on a touchscreen Email Method: Typing your name at the end of an email Image signature method: Embedding a signature image in the document using any software PDF signature method: Drawing a signature onto the document using Adobe Acrobat’s “Fill and Sign” function or similar tools
Secure Electronic Signatures (SES)	Integrate with Sign with Singpass directly Sign with Singpass digital signing partners Generate documents and request signing with docCentral.

*The FormSG team is also piloting several OES alternatives (e.g. drawn signature, Singpass field for MRF) starting from June 2025. (participate in beta)

Support during transition

Our team is committed to supporting you during this transition period to:

• Discuss alternatives for your use cases

• Provide technical consultation for implementing in-house signing solutions

• Answer questions about the migration process

We understand that you may have concerns or require an extension of the timeline. For assistance, please contact support.