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Each document can have up to 30 signatures on it.
There is no limit on how many documents you can send out for signing. However, 1 signature using Signify can apply to the entire document. Hence it may be worthwhile changing processes (such as having 1 signature on each page).
There cannot be duplicated email addresses.
No, a signatory must have a Singpass account to sign on Signify. The reason is because the Singpass signing certificates are issued by Assurity, an under the Electronic Transactions Act (2010) (ETA), and signatures made using Sign with Singpass are recognised as Secure Electronic Signatures.
If a signature is made without a valid certificate under the ETA (e.g. if the signatory simply used an e-pen to sign digitally), this does not have the effect of a Secure Electronic Signature.
Currently, Signify's workflow is meant for every signer you sent out to sign. As a workaround, once you have enough signatures, you may download the in-progress document and then delete it on the dashboard so no one else can sign.
Yes, documents can be download for up to 30 days, after all the signatories have completed signing. Once the dates have passed, the document will be expired and it can no longer be downloaded from Signify. However, download documents' certificates are still .
Yes.
No it must be in PDF, hence you need to convert it to PDF.
This is currently not possible.
Yes the timestamp is included as part of the signature.
The full name, last 4 characters of NRIC and timestamp of signature.
Currently no as the Sign with Singpass signature follows a standard specification.
It is currently not possible.
It is not possible as this modifies the document and its validity.
This is not possible as Singpass only allows signing one at a time. As a Sign with Singpass signature is applied to the entire document, do consider making changes to your document to require less signatures. You may also clearly explain to the signer (verbally and/or within document) that by providing the signature, they are acknowledging that they have read and agreed to all the contents of the document.
Completed signatures will be sent by Signify from donotreply@mail.postman.gov.sg instead.
In this case, our suggestion is to have clearer instructions to the signer via your personalised messages or uploaded document that you will only accept Singpass signatures.
This is the only document you should trust. If the signer sends you another document directly, you need to check and verify the authenticity. See image below and more information on .
